DELIVERY & P&L LEADER · DIGITAL COMMERCE · AI · CLOUD

I run the practice, own the number, and still read the logs.

I am an engineer turned delivery leader running a 33-person digital commerce and AI practice with full P&L ownership. Across 80+ concurrent engagements and six enterprise accounts, I have helped deliver 150+ projects in five regions, translating technical decisions into commercial outcomes.

Aloka K, delivery and P&L leader
Bengaluru, IndiaEnterprise delivery · Practice P&L · CEO QBRsAvailable for leadership conversations

01 / The arc

Five years, six chapters, one direction.

I did not plan to end up owning a P&L. I planned to build things. It turns out the second is the best preparation for the first.

03 / Selected work

Programmes with a number attached.

01

Multi-brand commerce re-platform for a US industrial-tools group

+15–18% conversion, −25% delivery lead time and +10% margin across a five-brand commerce estate.

  • 5 industrial-tool brand sites
  • Adobe Commerce 2.4.x
  • Pimcore PIM
  • Odoo ERP
  • +15–18% conversion
  • −25% delivery lead time
  • +10% programme gross margin
View case →

02

Adobe Commerce upgrade go-lives for a Southeast Asian sports-retail group

Three production upgrades delivered with minimal downtime and signed handovers.

  • 3 sports-retail brands upgraded
  • Adobe Commerce 2.4.8
  • zero-downtime cutover
  • formal UAT across 3 storefronts
  • 3 signed BAST handovers
View case →

03

AI supply-chain suite on Google Cloud for global CPG and retail

+22% forecast accuracy, −18% stock-outs, +12% OTIF and +14% service reliability.

  • Colgate-Palmolive
  • Tory Burch
  • AB InBev
  • LIXIL
  • Tamer Group
  • Vertex AI
  • +22% forecast accuracy
  • −18% stock-outs
  • +12% OTIF
View case →

04 / How I lead

Three things I do not delegate.

01

Own the outcome

Delivery without commercial accountability is project administration. I own the margin, the forecast and the client relationship, which means I also own the difficult conversations: the scope that has to be reconciled, the invoice that has to be defended, the “no” that protects the account.

02

Speak every language in the room

The same decision has to be framed three ways: for the engineer who will build it, the CFO who will fund it and the customer who will live with it. Most delivery failures are translation failures. I translate.

03

Never forget what it feels like to build

I wrote the APIs and designed the cloud architecture before I ran the teams that do. When a deployment breaks before a go-live, nobody needs a status update; they need someone who can read the logs, talk to DevOps in their language and make a call.

See how I run delivery as a business →

05 / Brands I have delivered for

From the rooms I have worked in.

JPW Industries

Industrial tools · US

Multi-brand Adobe Commerce re-platform across JET, Powermatic, Wilton, Baileigh and Edwards; Pimcore PIM and Bynder DAM integration; SEO/CRO retainer.

TGR Ventures

Specialist retail · UK

Adobe Commerce delivery and US compliance workstreams; SOW scoping, deployment governance and billing reconciliation.

MAP Active

Sports retail · Southeast Asia

Adobe Commerce 2.4.8 upgrade go-lives for Foot Locker, Planet Sports Asia and Crocs with formal UAT and BAST handover.

Ajmal Perfumes

Luxury fragrance · Gulf

Adobe Commerce programme delivery and account management.

Highgate Air

HVAC distribution · Australia

B2B commerce delivery and commercial account ownership.

Tory Burch

Luxury fashion · US

ML demand forecasting and inventory visibility on Google Cloud (Pluto7).

Colgate-Palmolive

CPG · Global

Demand forecasting and digital-twin simulation on Vertex AI (Pluto7).

AB InBev

Beverages · Global

Supply-chain analytics and OTIF optimisation on Google Cloud (Pluto7).

LIXIL

Building products · Japan/Global

Predictive replenishment and inventory modelling (Pluto7).

Tamer Group

Healthcare distribution · Saudi Arabia

Supply-chain forecasting programme (Pluto7).

Engagements delivered as part of Codilar Technologies and Pluto7 teams. Brand names are used to describe work performed and do not imply endorsement.

06 / Writing

Notes on delivery, margin and judgement.

Read all notes on delivery and commercial judgement →

07 / Let's talk

Start with a conversation.

If you are building or fixing a delivery organisation and want someone who has run one as a business, let's talk. Twenty minutes is enough to know whether it is worth an hour.

hello@alokakiran.com

linkedin.com/in/alokakiran

Bengaluru, India · open to relocation (GCC, Singapore, UK, ANZ)

Response within 24 hours.